Shipping policy
Thank you for shopping with TINKII GO. This Shipping Policy explains our order processing, delivery times, tracking, and international shipping information.
Order Processing
Most in-stock orders are processed within 3–7 business days after payment is confirmed.
Customized or made-to-order products may require additional processing time. Estimated production times will be provided where applicable.
Orders are generally not processed or shipped on weekends or public holidays.
Shipping Destinations
We ship to selected countries and regions worldwide. Available shipping methods and shipping charges will be shown at checkout when applicable.
Estimated Delivery Times
Estimated delivery times after dispatch are:
• United States and Canada: 7–15 business days
• Europe: 7–18 business days
• Australia and New Zealand: 8–18 business days
• Asia: 5–12 business days
• Other international destinations: 10–25 business days
Delivery times are estimates only and may be affected by customs, carrier delays, holidays, severe weather, or other circumstances outside our control.
Shipping Charges
Shipping costs may vary depending on your destination, package size, weight, and selected shipping method.
The applicable shipping cost will be displayed at checkout when available.
Tracking
When tracking is available, you will receive a shipping confirmation email with your tracking number after your order has been dispatched.
Tracking information may take 24–72 hours to update.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees charged by the destination country.
Unless otherwise stated, these charges are the responsibility of the customer and are not included in the product price or shipping cost.
Incorrect or Incomplete Addresses
Please make sure your shipping information is complete and accurate before placing your order.
If you need to change your address, contact us as soon as possible. Once an order has shipped, we may not be able to update the delivery address.
Additional shipping costs caused by an incorrect address, refused delivery, or failed delivery attempt may be the customer's responsibility.
Lost, Delayed or Damaged Packages
If your package appears to be lost, significantly delayed, or damaged during delivery, please contact us with your order number and supporting photos when applicable.
We will assist you in reviewing the issue with the shipping carrier and provide an appropriate solution where possible.
Please report visibly damaged packages as soon as possible after delivery.
Separate Shipments
Orders containing multiple items may occasionally arrive in separate packages depending on product availability, processing times, or fulfillment arrangements.
Contact
For shipping questions, please contact:
TINKII GO
Email: tinkiigo@outlook.com
We’ll be happy to assist you with your order.